Refund Policy

We want you to be happy with your purchase. If you’re not satisfied, here is how refunds work:

Returns

  • You may request a return within 30 days of receiving your item.

  • The product must be unused, in original packaging, and in resellable condition.

  • Customer is responsible for return shipping unless the product arrived damaged.

Non-Returnable Items

  • Used items

  • Gift cards

  • Clearance/final sale items

Damaged or Wrong Items

If your order arrives damaged or incorrect:

  • Contact us within 48 hours

  • Email photos to: support@bazoula.com
    We will reship or refund at no cost.

Refund Process

Once we receive and inspect your item:

  • Approved refunds are issued to your original payment method.

  • Refunds may take 3–10 business days to process.